Delivery and shipping
We will make every effort to ship orders within two business days. We primarily ship via USPS Priority Mail, which takes 1-3 business days. For larger orders we sometimes ship via UPS, which takes up to 7 business days.
At this time we ship within the United States only. We hope to ship internationally soon!
We primarily ship via USPS Priority Mail, which takes 1-3 business days. For larger orders we sometimes ship via UPS, which takes up to 7 business days.
Orders and Products
Yes! Please call (510) 429-1797 during store hours to place a phone order. Store hours are: Monday-Friday 10 a.m.-7 p.m. and Saturday and Sunday 10 a.m.-5 p.m.
No. Our online shop is a collection of our signature blends, some hard-to-find items, some staples and some Oaktown specialties. We have many more products and size options available at our Oakland shop. If there is something at the shop that you cannot find online, please call us at 510-201-5400 to place a phone order.
We do! Please email us at firstname.lastname@example.org for more information.
All online sales are final. But if your package arrives broken or you aren't completely satisfied, please give us a call at (510) 429-1797 or email email@example.com and we will get right back to you.